Built for Customer Success teams
Customer Success
doesn't need another
dashboard.
It needs momentum. CS Agent is the AI colleague that keeps things moving — between interactions and after every call.
The problem
Stay ahead of every account,
every day.
CS Agent ensures you never lose momentum. Your champion went quiet. A renewal is 60 days out. Three tickets opened overnight. The signals are there — scattered across your inbox, calendar, and CRM. CS Agent connects the dots before you miss them.
25–40
Accounts in a typical CSM's portfolio. Most tools help you see them. CS Agent helps you stay ahead of all of them.
$3–5M
In ARR that one CSM is responsible for. Every missed signal is revenue at risk.
Hours → Minutes
The admin work that used to take hours gets handled before you open your laptop.
How it works
Your AI colleague — always
prepared and ready to act.
Proactive Monitoring
Start your day with your portfolio already prioritized.
CS Agent monitors silent accounts, ticket surges, and open commitments, and has the context ready the moment you log in.
Context Engine
Meeting prep in minutes, at your fingertips.
CS Agent anticipates what the customer will raise on your upcoming calls, reminds you what you promised last time, and drafts an agenda ready for your approval.
1-Click Execution
Nothing missed. Everything logged. Hours saved.
CS Agent captures what was agreed and drafts the recap email, timeline entry, and CTA. You review, approve, and it's done.
Smart Priorities
Unsure where to start? CS Agent has your back.
Ask what matters right now. CS Agent identifies your top open priorities, gets to work on them, and waits for your edits and approval before acting on your behalf.
Churn Radar
Tracking signals across every account.
No logins in 11 days, a new name on the support tickets, renewal in 45. CS Agent connects the signals, tells you why it matters, and drafts the outreach.
Integrations
Connects to your
existing stack.
No new workflow. CS Agent plugs into what you already use — so you spend time on relationships, not admin.
Google Calendar
Meeting context & prep
Gmail
Draft & send from CS Agent
Gainsight
Timeline entries & CTAs
Gong
Call transcripts & summaries
Coming soonSalesforce
Account & contact data
Coming soonSlack
Alerts & team visibility
Coming soonZoom
Call recordings & context
Coming soonGoogle Drive
Docs & shared resources
HubSpot
Contacts & account data
Google Meet
Meeting prep & recaps
Microsoft Teams
Internal collaboration
Coming soonGlean
Enterprise knowledge search
Coming soonBe first to try CS Agent
Join the list and I’ll reach out when early access opens.
Simple, transparent pricing.
Pricing coming soon.
CS Agent connects to your Email, Calendar, CRM and CSP to surface what matters before you have to ask.
Join the waitlist
(opens in new tab)
Built by a CSM, for CSMs. Powered by Alwaison's Attention Engine.